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AP II Informs PSC Adjustment at 5 Airports

15 Jul 2022

Jakarta - PT Angkasa Pura II continuously improves facilities and services at all airports managed by the company.

"The improvement in facilities and services is carried out as an effort by AP II to provide the best customer experience and seamless journey experience for airplane passengers," said VP of Corporate Communication of AP II Akbar Putra Mardhika.

The following are developments carried out at AP II airport:
1. Soekarno-Hatta Airport (Tangerang)
AP II is revitalizing Terminal 2 to increase the capacity from 9 million passengers/year to 18 million passengers/year. This capacity increase was followed by an increase in facilities and services for the convenience of airplane passengers, such as Virtual Customer Assistant (VICA), modernization or rejuvenation of a number of service support facilities for passengers, such as replacement of aerobridges, opening of public facilities such as kidzone and rest areas, as well as renovation of public facilities and worship facilities.

AP II built Terminal 3 as the largest terminal in Indonesia with a capacity of 25 million passengers/year, equipped with modern facilities and the use of the latest technology.

Terminals 1, 2 and 3 as well as the Airport Train Station are well integrated through the elevated train (Skytrain), which is a rail-based mode to facilitate the mobility of people.

2. Kualanamu Airport (Deli Serdang)
Kualanamu Airport has continuously made improvements, which since 2019 include facilities to support airport train operations, implementation of smart airport facilities, renovation of public facilities, and adjustment of facilities in the midst of a pandemic.

3. Fatmawati Soekarno Airport (Bengkulu), Radin Inten II Airport (Lampung), HAS Hanandjoeddin Airport (Belitung)
AP II has managed these three airports since 2019 and immediately improved facilities and services in commercial areas, public facilities, worship facilities, supporting flight service facilities such as FIDS, garbarata, land transportation facilities, as well as other facilities and infrastructure for the convenience of passengers at the terminal.

VP of Corporate Communications AP II Akbar Putra Mardhika said AP II will adjust the PJP2U (Aircraft Passenger Service) tariff, also known as the Passenger Service Charge (PSC) at these airports, which has been around for 2-6 years without any adjustment.

"We convey to prospective aircraft passengers and service users that AP II will make PSC adjustments starting August 1, 2022 at Terminal 2 and Terminal 3 of Soekarno-Hatta Airport, Kualanamu Airport, Fatmawati Soekarno Airport, Radin Inten II Airport and HAS Hanandjoeddin Airport."

"The PSC at the airport has not been adjusted for 2-6 years, and adjustments can be made considering the improvement in facilities and services that have been carried out," said Akbar Putra Mardhika.

The socialization has been carried out together with the Indonesian Consumers Foundation (YLKI) and also to airlines.

PSC adjustment starting August 1, 2022, as follows: (all PJP2U or PSC rates listed do not include VAT)

- Kualanamu Airport
PSC for domestic routes to Rp115,000, from currently Rp90,909 since 2018, and PSC for international routes to Rp240,000, from currently Rp209,091 since 2018.

- Radin Inten II Airport
PSC for domestic routes to Rp 65,000, from the current Rp 45,455 since 2020.

- HAS Hanandjoeddin . Airport
PSC for domestic routes to IDR 50,000, from the current IDR 36,364 since 2020.

- Terminal 2 Soekarno-Hatta Airport
PSC for domestic routes to Rp108,000, from the current Rp77,273 since 2018. Meanwhile for Terminal 2 for international routes it becomes Rp160,000, from currently Rp136,364 since 2016.

- Terminal 3 Soekarno-Hatta Airport
PSC for domestic routes to Rp152,000, from currently Rp118,182 since 2016, and PSC for international routes to Rp240,000, from currently Rp209,091 since 2018.

- Fatmawati Soekarno Airport
PSC for domestic routes to Rp60,000, from the current Rp45,455 since 2020.

"PSC is a component or a small part of plane tickets. When airplane passengers buy tickets, it includes PSC so there is no need to pay again at the airport," said Akbar Putra Mardhika.

Akbar Putra Mardhika added, "AP II is committed to always improving airport facilities and services in order to make AP II airport an icon and pride of the people in every province, in every condition, including when facing the severe challenges of the COVID-19 pandemic. the support of the whole community."