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Soekarno-Hatta Airport Has the Best Health Protocol in the World, Wins The 2021 COVID-19 Airport Excellence Awards!

10 Aug 2021

Only 38 airports in the world have received this award

Jakarta - Soekarno-Hatta Airport has won a special award for The 2021 COVID-19 Airport Excellence Awards, an award at the 2021 Skytrax World Airport Awards which is only given to 38 airports in the world.

Skytrax stated that the recipients of this award are 38 airports in the world that are assessed by customers as being able to implement high standards in health, hygiene and security protocols in the midst of the global COVID-19 pandemic.

President Director of PT Angkasa Pura II (Persero) Muhammad Awaluddin said collaboration between stakeholders was the key to Soekarno-Hatta Airport to get international recognition.

“AP II would like to thank all parties who carry out their duties with enthusiasm and dedication even though they are in the midst of a pandemic. Thanks to the hard work of all personnel, Soekarno-Hatta Airport is considered to be one of the airports in the world that can implement health protocols properly."

“Thank you also to customers, airplane passengers, and airport visitors for their support. AP II as the airport operator along with other stakeholders have the same goal, namely to maintain the operation of Soekarno-Hatta Airport 24 hours a day to maintain Indonesian air connectivity so that it can contribute to handling COVID-19 including serving various flights such as repatriation flights for Indonesian citizens, transportation of vaccinations. , transportation of aid and so on," said Muhammad Awaluddin.

Meanwhile, Soekarno-Hatta Airport carries out various programs to strengthen health protocols and face the challenges of COVID-19, these programs include:

1. Biosecurity Management System
Soekarno-Hatta Airport strengthens health protocols with the Biosecurity Management System through the implementation of programs to ensure physical distancing (maintaining distance), health screening (health checks), passenger touchless processing (services without touch), facility cleanliness (cleanliness of facilities) and people protection (use of PPE, hand sanitizer, etc.).

In order to strengthen Biosecurity Management, Soekarno-Hatta Airport now requires prospective airplane passengers to use the PeduliLindung application to process flight departures. With PeduliLindung, inspection of health documents (vaccination cards and COVID-19 test letters) is carried out digitally, where passengers simply show the QR code account in the PeduliLindung account to the QR scanner at the airport.

2. Biosafety Management System
The Biosafety Management System is carried out with a number of programs to strengthen biohazard precautions (prevention and protection from viruses), environment screening (keeping the environment clean), infrastructure sterilization (periodic sterilization in every corner), and public health assurance (focusing on public health aspects).

The implementation of Biosafety Management includes the Safety From Hazard Intervention and Ensuring Less of Disease (Shield) program, which also assigns Shield Inspector personnel to ensure the program runs according to standards.

3. Airport Health Center
Soekarno-Hatta Airport opens an Airport Health Center for 24 hours in Terminal 2 and Terminal 3 as a location for airplane passengers to carry out COVID-19 tests. This is an effort to support regulations and keep airports and flights safe from COVID-19.

4. Vaccination Center
Soekarno-Hatta Airport is fully supported by the government and various institutions in opening a vaccination center for prospective passengers and the general public. On July 3 - August 8, it was recorded that the number of prospective airplane passengers who underwent vaccination at the vaccination center of Soekarno-Hatta Airport had reached around 40,000 prospective passengers.

5. Workforce Protection
AP II also runs a workforce protection program to protect personnel or at Soekarno-Hatta Airport. The implementation of workforce protection is the adjustment of operational patterns, the obligation of personnel to use PPE, tracing and tracking using the iPerform application, conducting COVID-19 tests and adjusting services such as by presenting a video customer assistant (VICA).

"These programs become the new standard for Soekarno-Hatta Airport as an effort to protect airplane passengers, airport visitors and workers during the COVID-19 pandemic," said Muhammad Awaluddin.

Through these programs, AP II hopes that Soekarno-Hatta Airport can support the aviation sector while still contributing to the handling of COVID-19 and the national economic recovery program.