Angkasa Pura

Consistent with Health Protocols, ACI Names 3 Most Hygienic AP II Airports in Asia Pacific to Prevent COVID-19!

7 AP II airports won the 2020 ASQ Awards

Jakarta - Airport Council International (ACI) today, Monday 1 March 2021, announced
the names of airports in the world that are best at implementing programs to strengthen hygienic aspects to prevent COVID-19.

The best airport won the Best Hygiene Measures by Region award. Specifically for the Asia Pacific region, there are 7 airports that won this award in which 3 airports are in Indonesia, 3 airports in India and 1 airport in China.

The three airports in Indonesia that have won the Best Hygiene Measures by Region (Asia-Pacific) award are all airports managed by PT Angkasa Pura II (Persero), namely Soekarno-Hatta Airport (Tangerang), Husein Sastranegara Airport (Bandung) and Depati Amir Airport (Pangkalpinang).

The Best Hygiene Measures by Region award itself is a new category of the 2020 Airport Service Quality (ASQ) Awards, where in this category what is measured is the effectiveness of the safety & hygiene program, clarity of signs and instructions related to safety and hygiene programs, the ability of airport staff to apply safety and hygiene program.

In addition, it is also measured in terms of a traveler's level of confidence regarding safety and hygiene programs, as well as the level of pressure based on experience.

"This award provides airports with a reliable method of measuring customer response to health [protocol] measures and recognizes the success of airports in responding to [customer] focus on hygienic aspects," ACI explained in a written statement on March 1, 2021.

Meanwhile, ACI World Director General Luis Felipe de Oliveira in his letter to AP II President Director Muhammad Awaluddin, said, "In the midst of this difficult and challenging year, your customers have expressed their opinions and acknowledged the success of your team in realizing a great customer experience. usual in challenging situations. "

AP II President Director Muhammad Awaluddin said the achievement of these 3 airports was the success of all stakeholders in implementing hygiene and health protocols.

"The achievements of Soekarno-Hatta Airport, Husein Sastranegara Airport and Depati Amir Airport are not only the successes of AP II, but also all stakeholders including the Airport Authority of the Ministry of Transportation, airlines, KKP Ministry of Health, Customs, Immigration, Quarantine Center, TNI / Polri, ground parties. handling, as well as the Air Task Force for Handling COVID-19, which closely maintains the health protocol, "said Muhammad Awaluddin.

Muhammad Awaluddin added that the airport that has the most vital role in the midst of the COVID-19 pandemic is Soekarno-Hatta Airport and stakeholders are able to maintain airport operations properly.

"We are grateful for the hard work, collaboration and synergy of all stakeholders so that Soekarno-Hatta Airport in the midst of this pandemic can implement the best cleanliness protocols in Asia Pacific to prevent COVID-19, so that it can maintain international flight connectivity and play its role as an airport route anchor. domestic in Indonesia, "said Muhammad Awaluddin.

PT Angksasa Pura II Director of Operation Muhamad Wasid said that in the midst of this pandemic the company for the first time in Indonesia introduced the concept of Biosafety and Biosecurity Management in strengthening the hygienic aspects of all airports.

Biosafety Management has a number of programs to break the chain of biological hazard transmission, namely biohazard precautions, environment screening, infrastructure sterilization, public health assurance, and laboratory testing facilities.

"The company also implements Biosecurity Management at the airport, consisting of provisions on physical distancing, health screening, passenger touchless processing, facility cleanliness and people protection," said Muhamad Wasid.

ASQ Awards 2020
As for the 2020 ASQ Award, a total of 7 AP II airports won awards, namely:
- Soekarno-Hatta: Best Hygiene Measures by Region (Asia-Pacific)
- Husein Sastranegara Bandung: Best Airport by Size and Region (2 to 5 million passengers per year in Asia-Pacific); Best Hygiene Measures by Region (Asia-Pacific)
- Depati Amir Pangkalpinang: Best Airport by Size and Region (under 2 million passengers per year in Asia-Pacific); Best Hygiene Measures by Region (Asia-Pacific)
- Sultan Mahmud Badaruddin II Palembang: Best Airport by Size and Region (2 to 5 million passengers per year in Asia-Pacific)
- Supadio Pontianak: Best Airport by Size and Region (2 to 5 million passengers per year in Asia-Pacific)
- Sultan Thaha Jambi: Best Airport by Size and Region (under 2 million passengers per year in Asia-Pacific)
- Silangit: Best Airport by Size and Region (under 2 million passengers per year in Asia-Pacific)