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Pre-order Service for Smooth COVID-19 Test Solutions at Soekarno-Hatta Airport to Support Healthy Flights

25 Dec 2020

On December 24, the COVID-19 test scored the highest number of 10,151 people

Jakarta - PT Angkasa Pura II (Persero) has activated the Airport Health Center at the airports it manages to support the realization of healthy flights amid the COVID-19 pandemic.

At Soekarno-Hatta Airport, which is the busiest airport in the flow of homecoming for the Christmas and New Year 2020/2021 period, the Airport Health Center is very helpful for prospective aircraft passengers to meet health protocols, especially regarding the COVID-19 test.

On December 24, which was the peak of the homecoming flow before Christmas, the number of prospective aircraft passengers who took the COVID-19 test at the Airport Health Center at Soekarno-Hatta Airport reached 10,151 people or the highest so far.

Of that number, 1,281 people took the test through pre-order service (booking a schedule in advance), then 457 people were drive-thru service (tests without getting off the vehicle) and 8,414 people walked in service (came directly to the test location).

Although reaching the highest number of test takers so far, the implementation of the COVID-19 test has gone very well.

One of the keys to the smooth implementation of the COVID-19 test yesterday is being supported by the optimal pre-order service that can be accessed through, the Indonesia Airport (INAirport) application, and the barcode in the pre-order service location.

“Pre-order service is a solution that collaborates digitalization with offline services to guarantee a more planned schedule for COVID-19 tests at the airport so that Airport Health Center services will increase. The existence of this pre-order service really supports the smooth running of the test as a whole. "

Muhammad Awaluddin said this pre-order service was also a control function in carrying out the COVID-19 test at the airport.

"This means that with this pre-order service, prospective aircraft passengers can choose the best test schedule by considering the departure schedule. On the other hand, PT Angkasa Pura II can properly distribute the test requests to avoid queues so that the health protocol can be fully implemented, "explained Muhammad Awaluddin.

In addition to the control function, this pre-order service can provide a certainty for the test schedule which then has an immediate impact on increasing the convenience of prospective aircraft passengers in carrying out the COVID-19 test.

The superiority of pre-order service is also recognized by prospective aircraft passengers, it can be seen from the number of people who choose this service increasing every day. On December 22, or the day after this service was launched, the number who chose to pre-order service was around 400 people, then on December 23 it increased to around 700 people, and on December 24, it had reached over 1,000 people.

PT Angkasa Pura II advises prospective aircraft passengers who want to take a COVID-19 test at Soekarno-Hatta Airport to choose a pre-order service.

“The COVID-19 test at Soekarno-Hatta Airport is very easy with pre-order service. Order the schedule in advance, then arrive according to the schedule that has been ordered. The travel application will distribute the COVID-19 test schedule so that queues can be short at this pre-order service, "explained Muhammad Awaluddin.

Member of the Ombudsman of the Republic of Indonesia Alvin Lie also had time to see firsthand the implementation of this pre-order service.

Alvin Lie interviewed prospective aircraft passengers who chose pre-order service.

"Register first, pre-order. It was amazingly fast, not 15 minutes were finished [implementation of the COVID-19 test]. The important thing is to register online. Don't walk in, don't bother. Look for it safe, digital, "said the prospective passenger to Alvin Lie, after carrying out the COVID-19 test with pre-order service.

Aiport Health Center services are more complete
The existence of a number of alternatives in carrying out the COVID-19 test makes Airport Health Center services more complete.

This more complete service received appreciation from a number of parties, including the Daily Chairman of the Indonesian Consumers Foundation (YLKI) Tulus Abadi.

"I give my appreciation to PT Angkasa Pura II (Persero), for their creation of a rapid antigen test service with three channels at once, namely walk in service, drive in / drive thru, and travelation [pre-order service]. The large number of accesses to the rapid antigen test is very important to ensure the convenience, safety and speed of consumers in accessing the rapid test, "said Tulus Abadi.

More complete services are also supported by the increasing number of Airport Health Center locations at Soekarno-Hatta Airport, located at:

1. Airport Health Center at T1 (Walk in service)
2. Airport Health Center at T2 (Skytrain Station - Walk in service)
3. Airport Health Center at T2 (Terminal 2D - Pre-order service)
4. Airport Health Center at T3 (SMMILE Center - Walk in service)
5. Airport Health Center at T3 (Umrah lounge area - Pre-order service)
6. Drive Thru tests in the T3 parking lot
7. Drive Thru test at the T2 parking lot
8. Drive Thru tests in the T1 parking lot

The combination of complete options for carrying out the COVID-19 test, including pre-order service, coupled with the many Airport Health Center locations, the test implementation at Soekarno-Hatta Airport can be distributed properly so that it is more optimal in supporting healthy flights in the midst of a pandemic.