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PT Angkasa Pura II is considered capable of providing protection for consumers and facilitating access to information for the public

30 Nov 2020

Jakarta - PT Angkasa Pura II (Persero), which manages 19 airports in Indonesia, this year began to climb the second curve of transformation by carrying out Transformation 2.0 to become the market leader for airport operators in ASEAN.

Transformation 2.0 is carried out in 2020-2024 with development programs on the aspects of Business & Portfolio Transformation, Infrastructure & Operation System Transformation, and Human Capital Transformation.

A number of achievements in accordance with the Transformation 2.0 program have been achieved by PT Angkasa Pura II this year, where these achievements have received appreciation from various institutions.

Most recently, the institutions that expressed appreciation were the National Consumer Protection Agency (BPKN), then PR Indonesia and Warta Ekonomi.

Consumer protection
BPKN today, Monday 30 November 2020, gave the Diamond category award, which is the highest award in Raksa Nugraha - Indonesia Consumer Protection Award 2020.

This award is given to any entity that cares about consumer protection. The assessment is conducted using a rating approach, and emphasizes the consumer protection system that is planned, implemented and improved by the entity. One of the assessment instruments is a questionnaire.

"The development that we have carried out in various aspects in Transformation 2.0 has brought PT Angkasa Pura II airports to provide protection for consumers, which is also a form of the company's partisanship with consumers," explained President Director of PT Angkasa Pura II Muhammad Awaluddin.

Access to information
Meanwhile, PR Indonesia in the 2020 Indonesian Public Relations Award gave the Most Popular Non-Tbk BUMN Leader in Digital Media 2020 to the President Director of PT Angkasa Pura II Muhammad Awaluddin and the Most Popular BUMN Non-Tbk in Digital Media 2020 to PT Angksa Pura II.

The award is given based on an assessment of the number of positive exposures on digital media and social media with data sources collected from 6,831 local media, 904 national media, and 2218 international media, then Facebook, Instagram, Youtube and Twitter during January 1 - September 30 2020

"PT Angkasa Pura II is committed to providing regular information as part of our efforts to serve travelers in traveling by plane at 19 airports, starting from before making a flight, during a flight, to after a flight. Moreover, in the midst of this pandemic, people desperately need detailed information related to aviation, ”explained Muhammad Awaluddin.

Aviation support
The Warta Ekonomi at the 2020 BUMN Award gave the Very Good Financial Performance of Indonesia Best BUMN Award 2020 and Airport Health Retail Services and Health Center for Passengers, to PT Angkasa Pura II.

"In a year full of challenges due to this pandemic, we are implementing a business strategy to survive and maintain business stability in order to continue to carry out Transformation 2.0. The business strategy we are running is developing innovation through the Top Line Innovation program, then savings through Cost Leadership, and maximizing production tools or Asset Maximizing. "

"In line with this strategy, we created an Airport Health Center at Soekarno-Hatta Airport to support travel by plane in the midst of this pandemic," said Muhammad Awaluddin.

Aviation traffic in the middle of a pandemic
In line with consumer protection programs, providing information to the public regularly, as well as innovations to support airplane travel, public confidence in traveling by plane from PT Angkasa Pura II airports is increasing from time to time amid this pandemic.

On 29 November 2020, flight traffic at Soekarno-Hatta Airport again scored its highest daily figures amid this pandemic with 722 flights consisting of 363 departures and 359 arrivals.

Previously, the highest number on a daily basis was on November 20, 2020 with 705 flights.

"In the midst of this positive trend, PT Angkasa Pura II and stakeholders are committed to always implementing good health protocols," said Muhammad Awaluddin.