Latest news about PT Angkasa Pura II (Persero)
Halifax, Canada - Husein Sastranegara International Airport won 3rd place out of a total of 60 airports in the Best Airport Size category in the Airport Service Quality (ASQ) survey conducted by Airport Council International (ACI) in 2017 from 317 airports participating in the ACI ASQ Survey.
In awarding the award, PT Angkasa Pura II was represented by the Director of the Airport Service and Facility, Ituk Herarindri to receive an award in Canada on 12 September 2018 by the Director General of ACI World, Angela Glittens, in the "ASQ Customer Excellence Global Summit" event which was followed by 127 authorities and airport managers throughout the world.
The aspects included in the assessment criteria are airport facilities, airport environment, land transportation from / to the airport, check-in services, transit services, immigration services, security, flight information services and directions. The ASQ survey results originated from a total of 614,325 passengers who have completed the ASQ Survey, with 1,649 surveys conducted at Husein Sastranegara International Airport.
The Director of Airport Service and Facility said, "This achievement is a form of appreciation for the performance of fellow colleagues at Husein Sastranegara International Airport to always provide excellent service for passengers".
The Airport Service Quality Awards are the highest award for airports with the best level of service in the world carried out by ACI, a global airport organization that has its headquarters in Montreal, Canada.