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Angkasa Pura II Wins 13 Transportation Sector Public Service Unit Prima Prize 2018

17 Sep 2018

Jakarta-In the event the Awarding of the Ministry of Transportation's 2018 Transportation Service Public Service Unit Excellent Prize Award, which was held at the JCC Monday September 17 2018, PT Angkasa Pura II (Persero) won 13 awards.

This appreciation event for transportation service providers held every two years was opened by the Minister of Transportation by involving 179 airports under the auspices of the Ministry of Transportation.

The 13 awards won by PT Angkasa Pura II (Persero) this year included 5 Main Prima Awards, and 8 Middle Prima Awards. The Main Prima Award is given to airports that have the highest service value based on the results of surveys and assessments by the jury team where the award was received by the Director of Airport Service & Facility.

The airports that get Prima Utama are Soekarno-Hatta International Airport, Husein Sastranegara-Bandung International Airport, Sultan Syarif Kasim II-Pekanbaru International Airport, Kualanamu-Deli Serdang International Airport, Sultan Mahmud Badaruddin II-Palembang International Airport. Meanwhile the Middle Prima award was won by Sultan Iskandar Muda-Aceh Airport, Halim Perdanakusuma-Jakarta International Airport, Supadio-Pontianak International Airport, Depati Amir-Pangkal Pinang Airport, Raja Haji Fisabilillah-Tanjung Pinang International Airport, Raja Sisingamangaraja International Airport XII- Silangit, Minangkabau-Padang International Airport, Sultan Thaha-Jambi Airport.

Regarding the participation and achievement of Angkasa Pura II, President Director of PT Angkasa Pura II (Persero), Muhammad Awaluddin expressed his enthusiasm for the achievements achieved at this event. Awal said, "We are very grateful to the Ministry of Transportation because this is a form of appreciation for the company's performance. Surely this award will further motivate us to continue to provide the best service to all our customers. Besides, this also reflects that AP II managed to calibrate what we have done according to what the regulator assessed in terms of excellent service.The assessment of excellent service at each participating airport clearly has credible credibility, namely the Ministry of Transportation as the regulator and other judges. Through our successful achievements achieving this is certainly able to increase the confidence of Angkasa Pura II in carrying out company programs to continue to maintain and improve excellent service throughout the airports that we manage. "

In his remarks, the Minister of Transportation, Budi Karya Sumadi stated that he would continue to support the sustainability of this event in the hope that through this event the performance of public services, especially in the field of transportation, could be seen. Budi said, "I hope and support the sustainability of this activity as a form of evaluation and one of the performance benchmarks of the Ministry of Transportation in an effort to improve services in the transportation sector which leads to improving the quality of public services. Let us continue to strengthen coordination, integration and synergy in order to accelerate achieving the development target and improving public services in the transportation sector needed by the community. To the recipients of the excellent service award, I congratulate, along with the hope that this award can encourage efforts to spur acceleration and improve service to the community better. "

The award of public service performance assessment is the level of success of work results can not be separated from the assessment of aspects of the quality of services provided. In addition to service quality aspects, there are other assessment aspects that are assessed, namely: Aspects of service policy, aspects of HR professionalism, aspects of public service facilities and infrastructure, aspects of public service information systems, aspects of consultation and complaints, and aspects of innovation and achievement. All of these aspects were then subject to evaluation by judges from a number of agencies including the Presidential Staff Office, Ministry of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia, Ombudsman, YLKI, journalists, Ministry of Transportation, academics, as well as savers / transportation experts .